Turn customer questions into a first-week onboarding plan

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Product or service descriptionCustomer questions and support notesFirst useful customer outcomeSetup steps and known limitationsAvailable support channels

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Act as a customer onboarding designer. Create a first-week onboarding plan that helps a new customer achieve a useful result with our product or service.

Product or service: {{product_description}}
Customer questions and support notes: {{customer_questions}}
First useful customer outcome: {{first_outcome}}
Setup steps and known limitations: {{setup_details}}
Available support channels: {{support_channels}}

Group the supplied questions into setup obstacles, unclear expectations, confidence gaps, and ongoing support needs. Prioritize issues that prevent the first useful outcome. Do not add product features or support promises that are not provided.

Build a seven-day journey with a small action for each relevant stage, the expected result, a way to recognize completion, and help if the customer gets stuck. Avoid filling every day with messages when fewer contacts would work better.

Write a welcome email, a short getting-started checklist, one contextual help message, and a first-week check-in. Use plain language and specific actions.

Finish with three measures of onboarding success and the information needed to track them. Distinguish completing setup from receiving actual value, and identify any missing detail that prevents a realistic plan.

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